Recipient Rights
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Policies
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Procedures
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| RR-100 Definitions |
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| RR-101 Recipient Rights |
RR-101.1 Recipient Rights Complaint Process
RR-101.2 Appeals Process
RR-101.3 Establishment of Customer Relations and Customer Service Representatives
RR-101.4 Recipient Rights for Substance Use Services
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| RR-102 Recipient Rights |
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| RR-103 Guarantee of Rights |
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| RR-104 Notification of Rights |
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| RR-105 Remediating Rights Violations |
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| RR-106 Use of Mediation |
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| RR-107 Appeals and Grievances |
RR-107.1 Appeals and Grievances
RR-107.2 Customer Service Issues
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| RR-108 Rights of Consumer Family Members |
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| RR-109 Dignity and Respect |
RR-109.1 Dignity and Respect |
| RR-110 Admission to Services |
RR-110.1 Admission to Service
RR-110.2 Consumer Expression
RR-110.3 Sterilization, Abortion, Contraception
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| RR-111 Informed Consent |
RR-111.1 Informed Consent
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| RR-112 Rights of Minors |
RR-112.1 Rights of Minors |
| RR-113 Refusal of Treatment |
RR-113.1 Refusal of Treatment |
| RR-114 Change in Type of Treatment |
RR-114.1 Change in Type of Treatment |
| RR-115 Comprehensive Examinations |
RR-115.1 Comprehensive Examinations |
| RR-116 Behavior Treatment |
RR-116.1 Behavior Management |
| RR-117 Advance Directives |
RR-117.1 Advance Directives |
| RR-118 Nondiscrimination in Service Provision |
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| RR-119 Services Suited to Condition |
RR-119.1 Services Suited to Condition |
| RR-120 Research |
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| RR-121 Freedom of Movement |
RR-121.1 Freedom of Movement |
| RR-122 Communication and Visits |
RR-122.1 Residential Services: Communication by Mail, Telephone, Visits, and Access to Media |
| RR-123 Access to Entertainment |
RR-123.1 Residential Services: Personal Property |
| RR-124 Property and Funds |
RR-124.1 Residential Serviceds: Consumer Access to Money |
| RR-125 Resident Labor |
RR-125.1 Residential Services: Resident Labor |
| RR-126 Treatment by Spiritual Means |
RR-126.1 Treatment by Spiritual Means and Religious Freedom |
| RR-127 Fingerprinting, Photographing, Audio-recording, Video-recording, and Use of One-Way Glass |
RR-127.1 Fingerprinting, Photographing, Audio Recording, Video Recording, and Use of One-Way Glass |
| RR-128 Restraint and Seclusion |
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| RR-129 Services for Consumer Affected by Physical Barriers |
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RR-130 Confidentiality and Disclosure
RR-131 Provider of Choice
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RR-130.1 Confidentiality and Disclosure
RR-130.2 Customer Access to Records
RR-130.3 Disclosure of Protected Health Information (PHI)
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| RR-133 Information Retention and Disposal |
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| RR-135 Unususal Incident Reports |
RR-135.1 Unusual Incident Reports |
| RR-136 Abuse and Neglect |
RR-136.1 Abuse and Neglect |
| RR-137 Clozaril |
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| RR-138 Consumer Advisory Committee |
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| RR-990 Stakeholder Participation |
RR-990.1 Stakeholder Participation |
| RR-991 Consumerism |
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| RR-992 Cultural Diversity |
RR-992.1 Cultural Diversity |
| RR-993 Limited English Proficiency |
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