Customer Services

For service concerns and connecting consumers to the appropriate resources.

Customer Services:  Jennifer Morgan, (616) 527-1790

 

Medicaid Fair Hearing Request Form

     *Recipient Rights Information

Grievance Submission Form

Printable Grievance & Appeals Brochure

Medical Record Amendment Correction Form

Anonymous Compliance Reporting Form

Anonymous Feedback Form

Image of Informal and Formal Grievance and Appeals flier

Image of Informal and Formal Grievance and Appeals flier